FAQ

All You Wanted to Know And More

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Which payment methods do you accept?

We accept Venmo, Visa,  &  MasterCard 

What is your return policy?

Our sales are final. We don't accept returns or exchanges. However, if you have a problem with your order please let us know.

Do you offer gift cards?

We do have gift cards available. This is a perfect way to give a gift. 

Shipping

he care of our candles is very important for us. Orders taken on Fridays, Saturday, and Sunday will not be processed until Monday Morning. We handle and package our candles in a neat and secure fashion to ensure your beautiful candles will arrive in perfect condition. Therefore, we don't mail anything on Fridays or weekends since the packages can be sitting at the post office and damage the content of our candles. 

Please keep in mind that we take 2 to 3 days to process your order.  Each candle it's unique and special to us. Once your candle is shipped we will be sending you a tracking number.

©2020 by Ocean View Candle Co.